Einfaches, transparentes Pricing

Yes, we offer our customers global support in 5x8, 24x7 modes, or individual times. You can easily contact support through our Support Portal.

DecisionRules is a secure system. All connections are encrypted, and your data is also protected by encryption.

DecisionRules and our processes are compliant with ISO 270001 certification.

Yes, DecisionRules has a publicly available academy that guides you step-by-step on how to use DecisionRules. We also provide online and offline training for customers.

Interested in training? Contact us.

Yes, DecisionRules has extensive publicly available documentation, which we enrich and refine every week. The documentation is available at docs.decisionrules.io.

All rules and decision-making processes can be exported and imported. Thanks to the built-in folder structure within each space, it's possible to export individual folders or entire projects.

The export format is JSON.

DecisionRules can standardly handle 30,000 records in a single table. This limit is sufficient for most customers. If you need more, this limit can be increased individually.

DecisionRules works with Decision Tables, Decision Trees, Decision Flows, and Integration Flows. These rules are always no-code and user-friendly.

If a more complex data transformation is needed, you can use a Scripting Rule, where you can apply JavaScript.

Decision Flow is a feature within DecisionRules that allows you to create more complex decision-making processes, consisting of multiple smaller decisions, calculations, or external calls.

Decision Flow enables you to combine multiple decision tables, iterate individual decisions, or aggregate data.

For such decisions, we estimate they take milliseconds to seconds.

Yes, if you work with large tables, you can export them with a single click to Excel or Google Sheets, where you can edit them and then easily import them back.

If an error occurs during import, DecisionRules will interactively show you which cell needs to be corrected.

DecisionRules is built as a robust and high-throughput system. Our infrastructure can effortlessly handle tens of millions of solved rules per hour for a single customer. The platform automatically scales under higher load.

This is the limit on how many rules you can solve within your plan – or, how many times you can successfully call the Solver API.

Simple rules have very low latency, around 20ms. More complex rules can have latency around 250ms, and truly complex decision-making processes with dozens of decision tables and external calls can have latency of several seconds.

DecisionRules is the only tool on the market that can utilize multiple data centers located worldwide. This ensures excellent response times, no matter which continent you are on. If you find DecisionRules missing in a certain region, please let us know. We are open to expanding our infrastructure.

Yes, DecisionRules includes an AI assistant that helps you create all the necessary rules. For example, you can take an internal policy that you need to convert into a decision table, and DecisionRules will automatically create the table based on the policy.

A Space is a shared area for rules that are somehow related. It's an independent project within DecisionRules that allows you to separate logic for different departments or teams in your company.

This is the basic unit around which DecisionRules is built: the number of business rules you can create.

In the case of nodes, it refers to the number of nodes you can place in a Decision Flow or an Integration Flow.

The total number of rules and nodes used must not exceed the limit set by your plan.

The easiest way is to upgrade to a higher plan. The change takes effect immediately.

Another option is a customized offer tailored to your specific needs. We would be happy to provide you with a tailored offer.

The Management API simply serves for automated modifications directly within DecisionRules. You can use it to load data about DecisionRules objects into your system, such as rule names, available versions, etc.

Furthermore, the Management API is used for automated import/export, backups, or integration with CI/CD pipelines.

Access to the Management API is via an API key, which can be obtained directly in the application.

Yes, you can. Many customers choose this approach, starting simply with the Cloud variant and then migrating to a Private Managed Cloud or On-Premise solution. The project can be easily exported and imported into the new environment. It takes about 1 minute of your time.

This allows customers to create rules and integrate systems immediately.

Organization allows for centralized management of projects and users within your organization. You can define teams and permission groups for individual projects. Organization enables login via SAML Single Sign-On, such as Microsoft Entra ID, Okta, 0Auth, etc. This function is especially useful for larger companies with more complex organizational structures.