E-Commerce and Retail
Complementary Products
Automate "You might also like" recommendations with this Decision Flow based on an item in the user's shopping cart.
DecisionRules
About the example:
This Decision Flow boosts cross-selling opportunities by automatically suggesting related products based on the category of an item in a customer's shopping cart.
Solution components:
- a Decision Table named Product to Category Mapping using advanced filtering logic performs two distinct functions:
- take a Product as input to find its corresponding Category
- take a Category as input to find all Products that belong to it.
- a Decision Flow orchestrates the process: when a customer adds an item to their cart, the flow first determines its category. Next, the flow calls the exact same table a second time, but now uses the identified category as the input. This returns a list of all products in that category.
Use this Decision Flow, adjust it to match your needs and simply call from your shop system using a REST API
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